Truckworx Kenworth - Dothan, AL - Dothan, Alabama

Truckworx Kenworth - Dothan, AL is a well-known and reputable truck dealer that offers a comprehensive range of services. The dealership is located at Address: 461 Ross Clark Cir, Dothan, AL 36303, United States. It is conveniently situated, making it an accessible location for customers in and around Dothan, AL.

Truckworx Kenworth - Dothan, AL specializes in truck sales, leasing, and rental services. They offer new and used trucks, as well as a vast selection of truck parts and accessories. The dealership boasts a state-of-the-art service department with certified technicians who can handle any truck repair job. Whether it's a minor repair or a major overhaul, customers can trust Truckworx Kenworth - Dothan, AL to get the job done right.

The dealership's service offerings include kerbside pickup, delivery, in-store pick-up, and in-store shopping. They provide on-site services, same-day delivery, and have wheelchair-accessible parking and entrances, making it easy for everyone to access their services. They accept various payment methods, including cheques, credit cards, debit cards, and NFC mobile payments.

The dealership has received many positive reviews from satisfied customers. According to Google My Business, Truckworx Kenworth - Dothan, AL has a stellar average rating of 4.3/5 from 140 reviews. Customers have praised the dealership for its excellent customer service, knowledgeable staff, and high-quality products.

If you're looking for a reliable and trustworthy truck dealer in Dothan, AL, look no further than Truckworx Kenworth - Dothan, AL. Their extensive range of services, convenient location, and positive customer reviews make them an excellent choice for all your trucking needs.

Reviews of Truckworx Kenworth - Dothan, AL

Marshall McCrory

5/5

These folks are A+....
TOP NOTCH
They really are a great bunch of folks.
Jessica was very helpful and
and was helpful with getting me from my motel back to my truck.
The drivers lounge could use an upgrade with(new recliners) furniture? but the TV reception was fantastic.I wish they had a merchandise/chrome shop.....but i guess you cannot have everything.

Demetrias Gray

4/5

Took my truck here 3/4/24 for a fuel pump repair the service rep was very pleasant she came out wrote up my truck and told me it would be a while about 45 mins later they had a mechanic look it over and pulled it to the shop had to get a hotel that night but the next morning it was ready they took to and from the hotel also the diagnostics was one thing when I went to pick it it was much less they took good care of me and didn't try to rob me like a lot of dealerships do i appreciate that I'm a owner op and it def helps not to get took advantage of especially with how trucking going rite now thank you kw of Dothan I'll definitely be back for service issues

A Queens Crown

4/5

I had no issues with Truckworx. They replaced the clutch on my KW. It took them less than a week repair. The staff was friendly and knowledgeable. They addressed my concerns professionally. I gave a 4 rating because their quote for the clutch was seriously over priced compared to KW dealerships in TX and the fact that they only have a 90 day warranty on their labor.

Michael Thomas

5/5

Just wanna say thank you Truckworx of Dothan and your amazing part department guys!!! Jared and Dwayne always welling to help even if it’s a phone call or part number!!! This guys are amazing been dealing with them over 15 years and when Mr. Jimmy was amazing person as well!!! The guys in the Shop always welling to work my truck in if they have the time as well!!! I think Dothan Truckworx is my favorite out of all from checking out and checking in this people are awesome!!! Even got my front structure delivered to my House cause I wasn’t in town to pick it up!!! Keep doing amazing work guys and Truckworx if y’all see this call them guys up or emailed them and tell them thank you, they the TRUE HERO that keep us drivers and owner operator going!!! O by the way am know as the LEGEND ask Jared

Corrie Flournoy

1/5

So I've spend a little over a week thinking of what I can do to express my feelings toward my MISTREATMENT at this particular KW. If I could stand on the side of the road with a sign begging other O/O not to bring there truck here I would 8 hrs a day. Time for these people only matter when it's there time not there customers time and loss of revenue. My truck was in this shop on a rebuild from May 19th to August 1st. That's right all that time for a infrane. No it wasn't due to the part shortage or anything like that. It was do to one of there vendors that I have also left a horrible review.....keeping my head in there shop for basically a month. Only to get ot back and kw wasted another 3 weeks lying about when the truck would be completely. Even went as far as calling kw and Truckworx corporate on the matter. But I be damned if the shop manager didn't lie to Kw corporate as well. That I will be dealing with soon cause I happened to have a copy of that particular conversation I'm gonna play back confirming that lie. So people O/O please please please don't bring your truck to dothan Truckworx. Unless you have lots of time and money to burn. Oh but the truck is running great thank God. I'm gonna need it to be in order to TRY and play catch up. One star in my opinion is way more then needed for this shop.

Corey Davis

5/5

This dealership was nothing short of amazing. Although it took a while to get parts (due to the crazy storms and such) they made you feel welcome, recommended places to stay, and even offered to shuttle you to the hotel. They had great laundry facilities as well as an awesome drivers lounge. While nobody hopes to break down, I sure do hope that next time it’s in the same area.

Michael Thomas

5/5

I just wanna thank the guys up
Here in the shop and parts department they all are awesome. I am also glad they running a second shift for mechanic and parts too. The shop Manager David Holmes very good friend mind I ask him other day I need a hanger bearing put on. Why the night shift was doing it they called and telling me bout it, I ask them to put brakes on the steer axle. With no problem they did am very thankful for Kenworth in Dothan been doing business for years up here a wonderful group guys to help out. So if anyone reads this and they in area for parts or service stop in and tell them MA Hauling told you bout them!!!!

Danny Sodrel

5/5

Great business from the owners to the techs all around service and quality workmanship and they do what the say everyone