Kirch Property Management And Sales - Aurora, Illinois

DePaul T.

They need to condemn every building they own!!!!!! The city of Aurora working under table to provide inhumane living conditions. Better off homeless for real. It is important that you abide by both HIPPA MAKE SURE YOURE NOT VIOLATING STATE LAWS ……I don’t care what kind of under the table deal u have with the city of Aurora. TREAD LIGTHLY

Kate W.

I don't use this company, but the sign in the front with all the dad jokes makes me smile (even when I am rolling my eyes). I believe the current sign (RIP boiling water, you will be mist) has been up a really long time. I'm looking forward to the new ones 🙂

Francisco C.

I was a cleaner for these properties and let me tell you what you're going to find, one of the times I cleaned, I reported that there was a strong smell of cigarette smoke, and the manager's response was "yes, don't worry, they will continue smoking", when it snows they clean the driveway but the front access to the building will continue to be icy for weeks (quite slippery and dangerous), the quality of the products they use is miserable, the toilet paper is the cheapest and the kitchen sponge can be used by different families until it can't clean anymore, that left me quite upset about the service they offer.(Below you can see the quality of the table cover, TEMU quality)

Tom C.

I don't usually write reviews but they are special. I'm about 90% sure any positive reviews you see were paid for. The unit itself wasn't too bad. I did like the fact you could pay rent online.

Management however is a JOKE. When we needed things fixed, a call or email was never enough. My roommate had to physically go to management multiple times to get them to take action. At one point someone was baby-feeding while answering his questions while he was there. Also, they will absolutely swindle you out of your security deposit. They made up fees for things we didn't even have at our apartment. They never produced the pictures they said they had and gave us the run around when questioned. At one point they even laughed in our face when we questioned them. They kept saying talk to the bookkeeper who was NEVER there. If you can find better people to rent from (I'm sure you can), I suggest you do.

Robert C.

Ed answered all my questions and has clear communication. I have met with him a few times and he even taught me about a little about renting. Great guy, great company 5 stars! Also my friend rents from him and he has never had a problem. Gets things done fast.

Caralee J.

The way they do property viewings is you go to the office, they give you a key and keep your ID or something similar, then you view it on your own and return. Their hours are pretty inconvenient already for anyone with a 9 - 5 type job, but it sounded convenient so we chanced it. When we called we were told "any time between 9 and 4" so we showed up at 1:00 and no one was in the office. We came back at 2:00 and someone was there, we got the keys and looked at the apartments. When we returned at 3:00, again no one was there. The receptionist had left early didn't bother to call us despite having my phone number. They could have arranged a way to get my ID back to me, but instead just closed the office and left.
I called the emergency number and was understandably frustrated, but Ed was completely unapologetic and seemed more annoyed that HE was being put out than me and offered no solutions. He just kept repeating that she was gone and he was busy and no one could make it there, and then asked me what I wanted him to do about it (as if it was my problem). This went back and forth for a while as if he could just repeat the problem and I'd magically be able to fix it for him that time. Eventually I was so frustrated at his refusal to offer ANY solutions I was literally screaming at him, which STILL didn't change anything. I finally began cursing at him which upset him BUT he finally asked me to put the keys in the mail slot and have someone drop my license off that evening. His wife dropped it off and she was quite polite.
We opted to not consider either of the apartments we looked at because if someone treats POTENTIAL customers like that, I wonder how he treats someone once they've signed a contract? I'm sure he's fine when everything is working well, but I don't want a landlord who can handle everything being fine, I want one who can handle problems which this company clearly cannot. Even if he couldn't think of a solution immediately, had he apologized at all and sounded the least bit sincere I would have been less frustrated.
If you decide to view these apartments, I recommend you call before you leave to ensure they'll be there, and then ask them to confirm that they'll be there when you return. I was in town fortunately, if you were coming from a long distance this would be even more of a hassle.

Claire W.

I had a very positive experience with Kirch Property Management. Ed Kirch was very knowledgeable about the real estate market and the neighborhood in which I was looking to buy. He also helped me think through the right strategy to purchase (timing, pricing and even the improvements required), based on my situation and goals. It's amazing to receive this level of expertise and quality at such a great value.

chubby_kitty

DO NOT RENT FROM THEM! They are extremely rude and try to rip you off my old landlord sold my apartments to them my lease is not up yet otherwise I would of moved out they tried ripping off everyone from the start they tired telling me I needed to pay for March still which I already did with the old landlord and many other people did too they argued with me on the phone so I had to contact my old landlord so he could tell them I already paid i doubt at this point Im going my deposit back either UPDATE I moved out ended up getting cockroaches in my apartment they kept my security deposit do not move to the toluca apartments they have they also had bed bugs in another building