All County Bay Area Property Management - Berkeley, California

Jax

So far, non responsive and negligent as the photos show.

We just moved into a home where the adjoining property is managed by All County East Bay Property Management and Perry Harmon. The fence on that property is in egregious disrepair and we learned from the current tenants that their requests to fix it have been repeatedly ignored.

I have emailed and called and have not gotten a response but am not surprised given the reviews here and feedback about this Oakland property management company. I am hoping Perry Mason and/or the owners address it soon so no one gets severely hurt.

As you can see from the photos, this isn't about aesthetics it's about safety and doing the right thing.

Martin H.

Incompetence and Neglect: A Tenant's Nightmare

My experience with Perry Harmon as a property manager has been nothing short of a disaster, particularly highlighted by the recent refrigerator fiasco. After our fridge broke down, Perry's "solutions" included replacements that were either significantly smaller, filthy, or both. The first replacement was 30% smaller and arrived in a disgusting state, forcing us to clean it ourselves. The second wasn't much better, missing essential parts and also filthy. Despite these issues, Perry has consistently ignored our emails and pleas for a suitable resolution.

We've incurred in unnecessary expenses, not to mention the emotional toll of dealing with spoiled food, including vital breast milk for our newborn. What's more, viable, brand-new alternatives were available at a modest increase in cost – a fact Perry overlooked in his quest to minimize expenses at our discomfort.

Perry's unresponsiveness and apparent disregard for tenant well-being are unacceptable. This experience has been a clear display of incompetence and neglect. Future tenants beware: Perry Harmon's management style may cost you more than just your patience.

Attached pictures of the states in which I received the fridges.

Carla F.

I've worked with Perry for almost 2 years and the experience has been very disappointing. He is super responsive when trying to get your business as an owner, and then is nearly impossible to reach after you sign on with him. He does not return phone calls or emails, 2 months of rent went missing until I pointed out the "error", my year end financial summary had errors on it, and he decided on the rent increase and communicated to the tenants without consulting me, and more. I recommend finding somebody who actually values your business.

Katie B.

I inquired about a rental in Oakland via Trulia and someone named Perry got back to me 3 days later with 5 words... I then inquired again about seeing it last weekend and was ignored. Then checked their reviews and this property. THANK GOSH I DID because they are horrible and the home looks like a drug den from the 1980s anyway.

Luis R. (.

Extremely poor service in general and not only that. They committed fraud multiple times on my account. They are charging my account for rent even though I'm no longer under their property. This is an extremely bad company very unprofessional and lack of communication.

antoinette B.

Today is December 24, 2018. On this eventful day, (Christmas Eve and dealing with serious plumbing problems), the property manager, Perry Harmon of All County Bay Area Property Management has me living in an unsanitary and unhealthy living situation. That unsanitary and unhealthy situation is: Living with a toilet stool that continues to overflow.

When I contacted Mr. Harmon yesterday (Sunday, December 23, 2018 @ 2:42 PM) to let him know that the toilet was overflowing, his resolve was to tell me that he put in a request and will get back to me when he could get that repaired. The following day, (December 24, 2018), he sent me a second e-mail stating: "We will have the line cleared before the end of the day". My thought when I read his e-mail was: Hell, twenty (20) hours has already elapsed. Now you're telling me that I have to live under these conditions for another day. I also thought, well, I guess that means I won't get my bathroom toilet repaired today.

Under California Law, municipal housing and health codes, Perry only has a twenty-four (24) hour window to make the repairs in a situation such as this.

Nevertheless, in the late evening of December 24, 2018, Perry finally sent an unlicensed, undocumented individual named Santiago to make the repair. And although Santiago was a very nice person, he was unable to make the repair because the work requested by Perry Harmon was beyond the legal scope of what Santiago was allowed to do under law. You see, Perry Harmon loves to circumvent the law by any means necessary. Even if that means causing harm to his tenants and undocumented workers. At the same time, he also puts the owners at risk for potential lawsuits.

Because Santiago could not repair the problem, Perry instructed Santiago to leave the job unfinished. The reason being: Perry told Santiago that he was going to send a company to make the repairs. Do you think that this event actually happened? Of course not. Perry Harmon is a deadbeat slumlord, a joke of a property manager and just an all-around-jerk. If Perry Harmon is your property manager, then you may know exactly what I'm talking about.

I will continue to post my experiences as a tenant under Perry Harmon's watch. Perry, stop putting undocumented workers and their families health and safety at risk. More importantly, stop stealing work from those who paid for a contractors license. Perry Harmon sucks.

Today, (December 25, 2018), in an effort to mitigate my damages and have an enjoyable holiday, I contacted Rescue Rooter to repair the malfunctioning toilet. When Rescue Rooter arrived, I was informed by the technician that he could not make the repairs until he gets approval from the owner or property manager. When the technician called Perry's business, he got no answer. The technician attempted to contact Perry a second time, still, no answer.

Because the technician from Rescue Rooter could not make contact with the owner or Perry, he advised me that he could not perform the work. It is now 8:15 PM on December 25, 2018 and still, no correspondence from Perry.

Today, December 26, 2018, Perry Harmon of All County Property Management sent a worker named Julian Pablo from American Eagle Plumbing and Construction (License # 1018997) to my home to repair the the malfunctioning toilet. The problem is however, American Eagle Plumbing and Construction contractor's license has been expired since October 2018.

After advising the workers about the problem while they were outside drilling a pipe under the house I live in, they called their boss to report that I informed them that their business license is expired. Since reporting this issue to SWIFT, the business owner has since paid his fees to the California State License Board. Like I said, Perry loves circumventing the law. It is his responsibility to check the license of a company before allowing unlicensed work activity. It's been three days now, and still, the toilet is still in disrepair. It smells like a port-a-potty in here.

Keri S.

This is by far the worst renting experience I've ever had. Perry is the laziest property manager that may possibly exist. When we called about an emergency plumbing issue in our house that consisted of sewer water overflowing into the bathroom (this happened two times), Perry did not answer as he was the emergency maintenance contact. We did not get a hold of him for over 24 hours and had to call a plumber and Servepro on our own. Sewer water seeped through the subfloor and it was never replaced following the incident. When a mouse was seen in our house on multiple occasions, Perry did not call a profession exterminator after the store bought traps were not successful. Perry did not follow legal protocol on multiple occasions, one including entering our property without 24 hours notice. Mold also went unattended for years in the property we rented. I feel terrible that the property owners of this house were left in the dark about the crumbling state of their property. Overall, I would never wish a renting experience with Perry upon anyone.

Sandy B.

Perry is wonderful with maintenance and repair issues for my property. He always finds the best as well as the most economical service providers. I highly recommend him and his company for both owners and tenants.