Homeowners Property Management of Fayetteville - Fayetteville, North Carolina

Megan Sutton

Our experience with homeowners property management of Fayetteville has been extremely positive! Their communication has been excellent. Each team member who helped us navigate the process of making our home available for rent has been quick to respond to any questions we’ve had. They have been transparent, knowledgeable and most importantly, patient. We appreciate their services and feel confident that our property is in good hands!

Dec A

This is a great management company. Look no further. I was referred by a realtor after talking to several companies regarding managing my property and I have to tell you look no further. They answer the phone, they get work done, they are thorough in their work and leave no stone unturned. Their reports are excellent and overall they work fast. I worked with Terri previously who was amazing. My new Property Manager Christel is just as phenomenal. She gets the work done. She is kind and responsive. I highly recommend her. They manage your property with care as if it was their own. The best in Fayetteville. I highly recommend. Thank you Christel for all you do!!

Johans Nurkka

I'm a little weary giving a review for HPM while still living in their house lol, but! Basing a review off of my experience with them so far, I give them a 4 star. If it was based solely on my experience with Kelly Blake, I would give it a 5 star. There was a small hiccup moving in, but she worked with us to resolve it with no interruption. She is always quick to respond with answers/solutions to any questions or work orders. I am suspicious of most/all property managers but, she has made the experience a welcomed one so far. I will also add: Our current financial situation makes it difficult to find a place to rent but, HPM worked to help find us a place to call home, without the noise and hassle of living in an apartment.

Lake Rim Properties Fayetteville

4.5 Stars
I've been with company for about 2 years now. They have an app. It seems like it's been gradually rolling out. I think it's fully out now. Between the app and the website, there's a lot of transparency that We didn't have from our previous property manager. The management fees are reasonable. There are some start up fees, but two years in... worth it. They work as a team. You can communicate with the over the phone, app and email (probably text too? It's a big office and there are a lot of people there which can be confusing. We keep it simple by talking to one person 90% of the time. Screening, they have done a really great job of screening and keeping tenants. This inspection are detailed. They are come with a lot of pictures. Most importantly, we recovered a huge amount of our time when we switched our old property manager to HPM. They aren't perfect, but 4.5 start is not an exaggeration.

Latrice Green

Danielle Damiani is my property manager at Homeowners Property Management Inc. She is an amazing property manager who always keeps me updated on work orders or any other questions I may have. Constantly send me emails and call if I have any questions. She is one of the Sweetest people I have worked with. Danielle deserves lots of Kudos. All of her hard work is much appreciated. Thank you for taking care of things for me.

Lilly Pagan

Absolutely fraudulent from beginning to end. I rented a house that was filthy, I had to beg for months to get the house painted, repairs took at least 6-12 weeks and now that I am moving out I guest they wanted me to remodel the house?

All these 5 stars reviews are coming from vendors and friends of employees. This company had failed both the owners and the tenants!

Attched are pictures of how I received this property... Now here is a list of what they're charging me for:
1- Unclog kitchen sink - I opened a ticket for the kitchen sink/food disposal months ago and it was closed without being repaired.
2- Interior cleaning - I paid for an interior cleaning (see picture attached).
3- Broken spindles in deck is due to rotten wood, can anyone explain how this is the tenant responsibility?
4- Crawl space covers were removed when someone completed a pest inspection and I put them in the garage, again can someone explain how is this my responsibility when the pest inspection was neither ordered nor paid by me?
5- Full yard service? I got the yard done at the beginning of November as is winter time.
6- Repair broken doorbell. This is weather/sun damage. I had a Ring doorbel, how is this anything other that wear and tear.
7- Removing hoses - The hoses in the exterior fauces were either left there by the previous tenant or owner. I did not remove those as they are NOT my property and I could be charged for taking them.
8- Light fixture on the bathroom fell after we moved out, as you can see it is due to normal wear and tear.

The pictures included are the pictures I took during the move in walk through.

Janna

HPM is a very responsive and communicative management team with excellent vendors. They keep owners and tenants happy, which is not the easiest task. Their online portal is very easy to use. I highly recommend them.

Johanna Miller

Contacted Kelly looking for a home for a previous tenant of my prior company. Kelly took a real interest in what we were needing. My previous tenant is in Oklahoma. Kelly coordinated us with Jeremy in the leasing department. Jeremy was amazing. His communication and follow up skills really shined. Not only did he coordinate the homes we wanted to look at, he suggested even another. All the homes presented well, however the one home Jeremy recommended was spot on! We looked at three homes Friday and Saturday. By Monday evening the rental process was completed and we secured the perfect home! Thanks so much to Kelly and Jeremy for making things happen beyond our expectations!