Prescott Companies - Carlsbad, California

Jeanne M.

Our community has had many turnovers with property managers over the past few years. Damon was assigned to our property in 2024 and despite the challenges of being handed a property that was in need of serious organization, I am happy to say that I believe our HOA is finally getting back on track. He has the right kind of disposition to deal with strong personalities of all types. He cares about his job and he gets results.

Mr. C.

Management companies often have a reputation for poor performance and slow responses, but that has not been my experience with Prescott. Our community had been facing difficult challenges due to the ineffective leadership of our previous management company. However, from the moment we transitioned to Prescott, we saw a dramatic shift in how they engaged with both our board and our members, addressing issues promptly and effectively. Valerie Fisher at Prescott has taken charge, offering transparency and strong leadership as she navigates us through the challenges left behind by the previous management. She is consistently responsive and focused on meeting the needs of our community. Valerie has also dedicated significant time to advise our board on the tough decisions ahead, ensuring that we are equipped with the knowledge and resources to handle our current situation. Without Prescott and Valerie’s guidance, our community would have been left to operate in the dark. Thanks to their support and the strength of our dedicated residents, I am confident that our community is now in a much stronger position than ever before.

Claudine C.

I’ve had the pleasure of working with Carolina Bejarano at the Windingwalk HOA office on numerous occasions, and I can honestly say she has always been extremely helpful and professional. Whether I’ve needed assistance or had to submit a clubhouse reservation, she’s consistently gone above and beyond to ensure everything runs smoothly.

This past weekend, I encountered an issue with the venue that disrupted our event plans. While it was frustrating at the time since it has never happened before, I reached out to Carolina the following week, and I was very impressed with her swift response. She not only apologized and acknowledged the issue but took immediate action to resolve it the same business day.

Although the company doesn't always receive the best reviews, I personally have no negative experiences with them, but I feel it’s important to specifically recognize Carolina for her outstanding professionalism, quick response, and dedication to resolving issues. She went above and beyond to ensure everything was handled promptly, and I truly appreciate her outstanding service!

Thank you Carolina!

Mac P.

Garbage property management company. Allows the condominium I live in to fall into neglect. Doesn't not hold HOA board members accountable for their negligence and dereliction to duties. Quite honestly I do not even know what it is they even pretend to do, but managing a property is clearly not one of them. They have allowed our our HOA to go well past their time requirements for holding board meetings. When they finally did hold a board meeting the board members didn't even show up. Were told we'd get another meeting or hear of the next scheduled meeting in a week, and yet it's been a month. I emailed these people months ago threatening this review if they didn't resolve anything, and they still have not. They absolute suck. It is clear they don't care about the residents.

Vincent K.

Such an absolute joke of a management company that should be embarrassed and ashamed. They were discharged by my HOA (probably for their irresponsible and poor service) and have since refused refunding several hundreds of dollars that they fraudulently keep now that their obligations have been terminated. Don’t bother reading their responses to any of the bad reviews here on Google or Yelp. They will tell you that they’re “so sorry” and want to resolve this by urging you to “contact customer support” at some shoddy email that’s never monitored and, if they do reply, they’ll give you the runaround by referring you to numerous “customer specialist agents” with hilariously illogical excuses of why they won’t give you a refund for a sum they have no right to keep.

The ONLY way to deal with frauds and bullies like Prescott Companies is through legal action. Keep in mind that this kind of predatory and loathsome behavior shows that Prescott bets on you not doing anything, and that you don’t know any better with respect to your rights. If you don’t bother, you can kiss your money or their good faith commitments to any of their legal obligations goodbye.

Rojan Z.

Agree with all the other reviews that Prescott is one of the worst property management companies I’ve come across. Since we moved into our condo we’ve had an open request to fix our patio and our property manager doesn’t answer the phone or emails. Now the patio is growing mold because of their negligence. They are extremely slow and provide horrible customer service. Several of my neighbors have hired lawyers to sue this company.

Judith L.

The absolute worst and joke of a HOA company. They do not care about the well being of people or have any type of urgency. They represent my community and I have been trying to get my parking passes since June when I moved into my community. Jared and sally are the absolute worst and make this company look horrible. They never respond to emails or any phone calls and have no sense of urgency to solve to respond to my property management company or myself. I am so done dealing with this mess and cannot express my anger towards this situation anymore.

Bailey B.

If I could give them 0 I would. They are incompetent, close tickets without providing a resolution, respond to questions without an answer and are not enforcing the bylaws with the board. We have not had an HOA meeting in over 1.5 years and I have been asking for one for nearly 5 months. Extremely disappointed.