2B Living - San Carlos, California

Scarlet

I went from living in a nice space at 696 Athol to a horrible nightmare at 2166 E 27th street in Oakland. You can immediately see the difference in care and building maintenance and upkeep between the two buildings. 696 Athol has condos that are of course very expensive and the facilities are well maintained. 2166 E 27th looks completely rundown, from the common areas to the apartments themselves. My apartment was given to me rundown, unsanitary, filled with holes in the walls, cockroaches, dirty, cabinets are old and falling apart with exposed nails and rusted hinges and screws. The property manager there is very unprofessional and selective on which questions he answers. I need to constantly email him to get anything resolved and he is emotionless and clearly doesn’t give a crap about the tenants. I wish I could go back in time and choose another unit in better conditions and better management.
I started moving in on Dec 4th 2024 and it is now Dec 16th 2024 and they have not taken care of the holes in the wall or the cockroaches that show up everywhere. I’m going to be forced to live in an uninhabitable apartment.
Najibullah is the property manager for these apartments and he’s the worst. All of them are really, I have to ask questions 4 times to get an answer and even then I get ignored. Can’t wait to get the hell out of here.

AC

We are so grateful for our new property manager, Charlie Spence. He's incredibly responsive, proactive and takes pride in providing excellent service to the tenants. It's always easy for us to reach him if anything goes wrong, and he follows up with us to make sure our requests are addressed in a timely manner. It's been a night-and-day difference since Charlie joined 2B Living — and we can tell he truly cares about us and our experience.

A special shout out to our amazing leasing manager, Erin Swanson, as well. She made our entire touring, leasing, move-in, payment process seamless.

We highly recommend 2B Living, thanks to Charlie and Erin!

Bam Bam

I wanted to give a GREAT review with All 5 stars for the property and Property Management, Charlie ! I cannot say how much I appreciate Everything, and how much I enjoyed my stay at my unit, honestly Didn’t even want to move out, But had to in order to be closer to family, other than that, The place was very well kept together. Welcoming, Comfortable,Cozy all the above, with a great neighborhood, Never any issues i had at my almost 2 years there, and if Any issue's, they were fixed right away, Charlie definitely is consistent and works with scheduling that fits for the both of us, never disappoints! I can proudly say I wouldn’t mind moving back if an opportunity came back up, And I wish the best of luck, to Whoever is looking for a place they can call HOME, I definitely recommend 2 b living! Thank you all for the great experience, And look forward to living with you guys again someday happy holidays!

june cubacub

I am thrilled to extend my heartfelt congratulations to Dave Aguire on winning the Property Manager of the Year award!

Having had the pleasure of working with Dave for just over a year, I can confidently say he is a standout professional in every sense. Dave exemplifies integrity and dedication; he follows through on his commitments and consistently holds those around him to high standards. While he isn’t afraid to offer constructive feedback when needed, he is equally quick to recognize and celebrate hard work and accomplishments.

Dave’s balanced approach creates a motivating and supportive environment for everyone involved. His leadership is truly commendable.

Congratulations again, Dave! You truly deserve this recognition.

Best regards,

Katharine Fraser

I'm giving 2B Living 2 stars in hope that I won't have to update it later to 1 if they make me take them to court.

This management company took over an apartment in Outer Sunset I'd been living in for a couple years. I have been an excellent tenant. I paid every single bill on time. I took a unit that was unclean (I'm talking pubic hair still in the bathroom level of unclean) and pocked with holes--scrubbed it, repaired the walls myself, etc. I fielded numerous visits from police due to a disturbed next door neighbor who would punch holes through doors and spray the hallway with blood. I grit my teeth through this new management running constant fire alarm tests, trampling through my unit leaving dirt and showering my expensive electronics with dry wall from their "upgrades." I loved my apartment for what I turned it into, but this was honestly the worst and most unsafe place I have ever lived...but still I was kind, and understanding, and did all the bending over backwards you're expected to do as a tenant so you can get your stupid deposit back.

Now I'm moving out. I have contacted this company dozens of times over emails, their portal, phone calls. I cannot get a single human being to respond to me. I have no idea what the move out process is because no one will tell me anything. So in addition to the stress of moving out, I'm having to deal with the very real possibility that these people are just going to ignore me all the way to the court room. And to be clear, in case there's anyone who works at this company who actually reads these reviews instead of their emails, I will 100% be suing you if I don't get my deposit back once those 21 days are up after my move out. The lack of professionalism and common courtesy this company has is truly abhorrent. I have been renting for well over a decade and have never experienced a landlord or management company act with this degree of bad faith.

Avoid these people at all costs. Do not rent from them, and do not trust them to properly take care of your tenants.

Nikki Eddy

I like to give credit where credit is due. So a big shout out to the SuperCrew !! Erin was attentive and efficient throughout the application & approval process Answering all of our questions and going above & beyond to accommodate my schedule. When I thought the experience couldn't get any better, we met Charlie. Charlie is our actual property manager. He scheduled the walk-through around my work schedule which is really important because I'm a first responder and my off time is limited. He did a thorough inspection of the new property and walked through with me. I never felt rushed and he took all the time that I needed with me. I instantly felt that I was in good hands. We all know that moving can be stressful, but the SuperCrew at 2b living eliminated all that and made for an awesome transition. They're professionalism clearly makes them stand out !!
Thank you 2b living for everything you've done for us. We love our new home ❤️

Lady Infamous415

I was on the hunt for an apartment. This company has been very thorough and transparent with me when it comes to the processing of getting your apartment and for me it’s been a long time coming. They have been Patient with me and understanding of my particular situation and gave me time to adjust what I needed to do accordingly

I met a wonderful person by the name of Lindzi. She showed me a couple of properties within my budget and she showed me one that I fell in love with and help me through the processing Getting that property.

I would definitely recommend using this company if you’re looking for a property, Especially in the Eastbay

Gilbert Albert-Riggs

DO NOT trust or work with these people!!! We originally were told our rent would be $1356 for a 15 month lease. Our leasing manager that was assigned to us was Lindzi Tran and our property manager is Dino Desantis. We were given 2 options. Option 1 was paying $1356 for 15 months and Option 2 was receiving 3 months free and then later paying $1695 for 12 months. We agreed to Option 1 and fast forward to now we are paying $2000 each month for a studio apartment. Many of our neighbours are complaining about the same thing and we mostly all plan to take legal action. The communication is horrible and it seems like nobody wants to help. In the beginning we continuously asked for our property managers information and it was never given to us until we called the company ourselves. We pay for internet provided by the company but it is always slow or down completely. We pay for the garbage to be dumped but it is always overflowing and smelling up the whole place. Everytime we put in a maintenance request they never show up and send us an update saying our request has been "completed". While you have the chance, do your research and please find a better company because these people will rob you blind and show no sympathy for you.