5 Points Property Management - Beachwood, Ohio

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5 Points Property Management

5 Points Property Management is a reputable company located at 23715 Mercantile Rd #105B, Beachwood, OH 44122. They can be contacted via phone at 2162519191 or through their website at 5pointspm.com.

Specializing in property management, this company offers a range of services including onsite services, online appointment scheduling, language assistance, wheelchair accessible parking, gender-neutral restrooms, and both free parking lot and street parking for their clients' convenience.

With an average opinion rating of 3.8 out of 5 based on 173 reviews on Google My Business, 5 Points Property Management has garnered a solid reputation among tenants and property owners alike. Many satisfied customers have praised the company for their responsive, friendly, and professional staff, who consistently go above and beyond to ensure tenant comfort and satisfaction.

The team at 5 Points Property Management is known for maintaining their properties well and communicating clearly with tenants. Their dedication to providing exceptional service has earned them a strong recommendation for anyone seeking a reliable property management company.

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👍 Reviews of 5 Points Property Management

Rosalyn C.

5/5

As a tenant, I've had a great experience with 5 Points Property Management! The team is super responsive and friendly - whenever I had a question r maintenance request, they handled it quickly and professional. The property is well-maintained, and communication is always clear. It really feels like they care about their tenants and go the extra mile to make sure we're comfortable. I'd definitely recommend renting from a property managed by 5 Points!

Anton P.

5/5

Great Service and Friendly Staff
The maintenance crew was polite, well-prepared, and respectful of my space. They even cleaned up after themselves, which I really appreciated. Smooth and stress-free experience!

Leo D.

5/5

The maintenance team at Five Points Property Management is impressively quick to respond to maintenance requests. Whether it’s a minor issue or an emergency, they always show up promptly to address concerns, ensuring residents feel taken care of.

Norma M.

5/5

I had a fantastic experience leasing with 5 Points. They provided clear communication, answered all my questions, and the team was professional, responsive, and helpful every step of the way. Highly recommend for anyone looking for a reliable property management team!

Rosalyn M.

5/5

The maintenance tech was professional, efficient, and knowledgeable. They arrived on time, quickly diagnosed the issue,band had everything working perfectly in no time. Highly recommended their services!

Henry B.

1/5

Absolutely terrible service. Even if you call 10+ times a day, or email, you will never get a response. Will hold security deposit months after moving out with no reasoning/itemization receipt. In fact, when my partner and I were moving out from one of their rentals they never made contact for least month after. The reason being was that a majority of the employees quit, but no one stepped up to handle tenant requests, or even take note of anything. Be warned of this company.

Carla C.

5/5

Excellent maintenance service at a fair price. They arrived on time and did a great job. Will definitely use them again!

Marson V.

5/5

Their attention to detail, regular updates, and commitment to keeping both property owners and tenants happy really stand out. I appreciate how organized they are and how quickly they respond to questions or concerns.